OUT OF HOURS :
The practice closes at 6pm. Between 6pm and 8am Monday to Thursday and after 6pm Friday until 8am Monday morning please phone 111 (NHS24, freephone) . The staff at NHS24 will ask you for information about your health and condition and will advise on the most appropriate course of action. This may include offering advice over the phone or advising you to attend a pharmacy. If they feel you need to be seen they will pass your case to Highland Hub who will be in touch to arrange for you to attend the Urgent Care Centre or in some cases provide a home visit.
In an emergency please phone 999 and speak to the ambulance service, Chest pains/shortness of breath constitute an emergency.
PROTECTED LEARNING TIME (PLT)
Several afternoons per year, the surgery is closed from 1pm for Protected Learning Time to allow for education/training for doctors, nurses and staff. The next date for PLT afternoon will be :
TUESDAY 14TH NOVEMBER 2017
During PLT sessions, calls to the surgery are transferred to NHS24 or you can also contact NHS24 directly on 111.
If you require to be seen by a GP, NHS24 will arrange for the on-call Doctor to see you.
The on-call Doctor will deal with your problem either by advice, by seeing you at the Health Centre or by a Home Visit. When you are seen by another practice out of hours your medical records at Tweeddale are updated the next working day.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.